We welcome new patients to our Dental Practice
You’re in great hands!
We always welcome new patients to Teeth, Mouth, Smile.
We make sure all of our patients feel welcome and are taken care of.
If you are new to our dental practice here in Brighton, then you can rest assured you are in good hands.
We also love it when our regular patients refer their extended family members or friends to us.
If you're planning a new smile for a special occasion, wedding or celebration ensure you allow enough time for your treatment to be scheduled and make sure to let us know.
Your very first visit with us involves a thorough mouth examination
What happens at my first dental appointment?
Regular preventive care is the first step in helping you and your family keep your teeth for life. We aim to make your visits to our practice a pleasant and rewarding experience.
We work with you to answer any questions you may have about your mouth and oral health and put a plan in place to achieve your dental health goals.
Upon completion of the examination process we will discuss with you our findings and recommendations to help you reach your goals and any questions you may have can be addressed. We will also provide you with a detailed treatment plan outlining all of your dental problems and associated treatment options, for maintaining your dental health and enhancing your smile.
How long will my first dental appointment take and how much will it cost?
The time will vary depending on the nature and complexity of your mouth, existing oral health and dental conditions. Most examination visits will take between 30 to 45 minutes and sometimes it may be necessary to schedule a follow up visit to discuss proposed treatment options once all x-rays and diagnostic models have been analysed . We recommend regular 6 monthly examinations to ensure that any breakdown of restorations or early signs of dental disease can be detected before further deterioration occurs.
Remember your dental health can be a predictor of your overall general health. Regular maintenance is less costly than a major problem.
All advantages and disadvantages of treatment, risks of treatment or no treatment, options and costs of treatment
will be presented to you before your treatment is commenced. There is never any obligation for you to undergo treatment however it is in your best interest and long-term health and comfort to look after your dental health for life.
YOUR DENTAL QUESTIONS ANSWERED...
Dental Insurance
Payment in full is required at the time of your dental treatment, unless for more complex treatments a payment plan has already been established. We offer the HICAPS direct claiming system. This accepts most major insurance providers and as your insurance claim is processed at the time of your visit -please remember to bring your insurance card to your dental appointments.
We cannot guarantee that your insurance provider will pay for any given treatment or how much they will cover.
Every insurance provider is different and you need to refer to your fund directly to discuss any queries you may have in this area. Once your rebate has been processed you need only pay the gap (difference) on the day of treatment
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Dental Emergencies
Generally, unless you are in pain we will not be providing treatment at your first visit.The first visit is diagnostic in nature so that we can accurately assess the current condition of your teeth and mouth.
If you do have a dental emergency please alert our receptionist at the time of making your appointment so that we can allow the appropriate length for your booking.
Do You See Children? Are You A Family Dental Practice?
Yes we are a family practice and we welcome children for their dental visits.
We recognise the importance of establishing good oral hygiene patterns from a young age so that dental care remains a relatively comfortable and easy experience for your children. These visits are important to help establish this routine as well as familiarise your children with the equipment and surroundings of a dental practice. Dental Health
Health Insurance - Why we choose not to be preferred providers
A preferred provider is a dentist who has entered into an agreement with a health insurance company that allows the insurer to set or influence the fees charged for certain treatments. In many cases, these arrangements also place limitations on treatment structures, materials, or time allocations in order to meet insurer requirements.
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At our practice, we believe clinical decisions should always be guided by professional judgement and patient needs — not external fee structures. For this reason, we choose not to participate in preferred provider schemes. This allows us to maintain full independence in the quality of materials we use, the time we dedicate to each procedure, and the level of training and expertise we invest in our staff.
It is important for patients to understand that dentists are not selected by insurers for these schemes; rather, practitioners elect to join them. While such programs can suit some practices, they may also create constraints that do not align with our philosophy of providing comprehensive, patient-centred care.
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Our priority is that you feel confident and secure knowing your treatment is determined solely by a highly trained clinician in consultation with you. We will never reduce treatment time, compromise on materials, limit clinical techniques, or adjust staffing standards to meet externally imposed requirements.
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Your care, safety, and outcomes will always come first.
Do You Use HICAPS?
Yes
We welcome all patients and all health insurances are accepted here. You will continue to receive your rebates with us and with our HICAPS system you can directly claim after each appointment - only paying the gap payment on the day of treatment.
We will remain committed to the provision of the highest quality of care for our patients and as such will remain a Non-Preferred Provider continuing to accept all health funds equally.
Do You Have After Hours Dental Appointments?
Yes evening and Saturday visits can be arranged following prior assessment for specified treatments or circumstances. Please discuss your requirements at the time of your appointment.
WE ARE REALLY LOOKING FORWARD TO MEETING YOU AT "TEETH, MOUTH, SMILE".
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Whether you are visiting us for the first time or are an existing patient, undergoing a routine dental or cosmetic treatment, you will always receive exceptional patient care and customer service at
Teeth, Mouth, Smile.
We appreciate your kind referral of family members and friends. We welcome the opportunity to take great care of their dental health needs as well as your own